Grilled Beef

Delicia Home Delivery Schedule & Information 

Standard Delivery Service

  • Our standard delivery service covers most of Hong Kong Island, Kowloon and the New Territories. 

  • We do not delivery on Sundays and Public Holidays

  • In the circumstance of a Typhoon 8 or black rainstorm warning, deliveries will be rearranged and confirmed through email.

  • $300 HKD of delivery fee will be charged when the order quantity is under $800 HKD   

  • The delivery fee is waived when the order quantity is $800 HKD or above

  • Orders of $400 HKD or above are eligible for self-pick up service

Order Cut Off Time

  • Orders must be placed 2 business days prior delivery date by 2pm.

 

No shows

  • Please kindly someone is at the delivery address you provided from 10am – 5pm on the delivery day to receive & sign for the product

  • If there is a no show, we will contact you through phone and email to make alternative arrangements

 

Change of address/delivery schedule

  • Please urgently contact us through email and phone to notify us if there has been a chance in delivery address and/or timing at least 24 hours prior scheduled delivery date 

Guarantee

  • Our delivery vehicles are refrigerated to ensure we maintain the highest standard of quality through transportation.

  • Please kindly reach out to us within 48 hours after receiving your product and we would be happy to discuss further.

 

Delivery Packaging

  • We deliver products in a reusable insulated cooler bag. Customers can keep it or may return to us.


If you have any queries please feel free to contact us via any of the following methods:

 

Telephone:  +852 2429 9938

WhatsApp: +852 5624 6462

Fax: +852 2429 8262

E-mail: sales@delicia.com.hk